Vendor Portal FAQs

Answers to common questions about using Vendor Connect to manage RFPs, bids, invoices, and more.

How do I view and respond to RFPs?

Log in to your Vendor Connect account and navigate to the RFP section. You can view all open RFPs, download related documents, and submit your bids directly through the portal.

Vendor typing on laptop to submit bid

How can I check the status of my invoices?

Use the invoice tracking feature in Vendor Connect to view the current status of your submitted invoices. You can also ask our chatbot for real-time updates using natural language queries.

Chatbot assisting vendor with invoice status

How do I submit goods against purchase orders?

After receiving a purchase order, go to the PO submission section in the portal. Enter the shipment details and upload any required delivery documents to complete the submission.

Vendor submitting goods against purchase orders

What kind of support does the chatbot provide?

Our chatbot is designed to assist vendors with invoice status inquiries, bid submission guidance, PO updates, and general questions about using Vendor Connect. It understands natural language to provide quick and accurate responses.